Cancellation policy

Sometimes your plans change.

Updated: June 10, 2018

Sometimes your plans change and you may have to cancel/reschedule your session. In this case, we require you to give us at least 3 (three) hours notice. Otherwise, you are liable to be charged the full amount for the scheduled session, unless we agree not to charge you after a formal discussion.

You can cancel a session clicking the corresponding link in the notification email you receive anytime up to 3 hours before your session.

You can reschedule a session by simply cancelling the scheduled one (anytime up to 3 hours before your session) and booking a new one.

Your OneStopWiz team